E-mail management is today the most readily used, organisational communication tool. Market analyst point out that e-mail usage shows no signs of slow down. Alone with e-mail uses have also the need to manage other messaging forms like Fax, Telex, SMS, and memos. Along with the importance of communicating using messages comes the company resposibility to create infrastuctures capable to quickly and effectively manage the information and know where and how each message has been used.Vector's Unified Message Manager provides clients with an affortable and scalable framework for the collaborative management of email, fax, telex,SMS, as well as the workflow generated tasks. Workflow generated tasks are as imporatant as normal e-mails, since they drive the busness numbers and facts along to the different users who should conduct the specific comapany processes. Ultimately this linking provids a complete audit trail, so that the organisations can mange issue like:
- What kind of risks are involved in terms of the loss of company knowledge?
- What are the legal and regulatory considerations that need to be accounted for?
- Are there repercussions of personal or organization-wide use/misuse of e-mail systems?
- Ensure its accessibility and long-term usability?
To account for mobile users the system has optionally interfaces with:
- Modern mobile tools and services like, Blackberry, SMS, push email, to allow alerting and working while mobile and further synchronises read status, to eliminate duplication of work.
- Digital pen and paper, so that to keep track of all meetings minutes, as well as paper approval and signature verifications, while away from a computer
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